At Shakoclothing, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return policy.

Returns: If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it, with all tags and packaging intact.

To initiate a return, please contact our customer service team at [insert email address] to obtain a Return Authorization Number (RAN). Please include your order number, reason for the return, and a photo of the item(s) if applicable. Once your return is approved, we will provide you with a prepaid shipping label to return the item(s).

Once we receive and inspect your return, we will issue a refund to your original method of payment within 3-5 business days. Please note that shipping fees are non-refundable.

Exchanges: If you would like to exchange your item for a different size or color, please contact our customer service team at [insert email address] to obtain a RAN. Please include your order number, reason for the exchange, and the desired item(s) and size(s). Once your exchange is approved, we will provide you with a prepaid shipping label to return the original item(s).

Once we receive and inspect your return, we will ship out the new item(s) to you free of charge. Please note that exchanges are subject to availability.

Damaged or Defective Items: If your item arrives damaged or defective, please contact our customer service team at [insert email address] within 7 days of receipt to report the issue. Please include your order number, a photo of the damaged or defective item, and a brief description of the issue.

Once we receive and inspect the item, we will provide you with a prepaid shipping label to return the item. If the item is deemed to be damaged or defective, we will issue a full refund or exchange, including shipping fees.

If you have any questions or concerns regarding our Refund and Returns Policy, please don't hesitate to contact our customer service team. We're here to help!